![]() I tried to do a support chat with Adobe yesterday I initially chatted with an agent, but she said it needed to be referred to a different agent and put me back in the queu I gave up after waiting in the queue for over 2 hours. I found this article for an older version of PSE ( ) and tried all the steps, but none of those helped either. Rebooting my computer, and un-installing PSE and re-installing it. I've tried everything I can think of including changing my Adobe password and verifying that it works in the Adobe website, creating a new Adobe account in the sign-in screen to launch Photoshop Elements, linking my account to my Google account and trying to sign in that way. ![]() I'll enter my Adobe username and password, a green check will appear next to the password which I assumes is telling me my credentials have been verified and instead of launching, it just goes back to the sign-in required screen. ![]() When I try to launch Photoshop Elements, I get a screen telling me Adobe Sign-in required. I'm running a Macbook Air (2018 model) with 16GB RAM and approx 200GB free SSD hard drive space. I just purchased Adobe Photoshop Elements yesterday directly from Adobe and installed it. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |